Zack Wang
Zack Wang
子骁
子骁
I design data-driven solutions that deliver impact
Currently M.S. HCDE @UW, previously @Trip.com
Currently M.S. HCDE @UW, previously @Trip.com
I design data-driven solutions that deliver impact
Check my work
Zack Wang
子骁
I design data-driven solutions that deliver impact
I design data-driven solutions that deliver impact
Currently M.S. HCDE @UW, previously @Trip.com
Redefining charter flow
Fuel growth with data-driven insights and usability testing
Fuel growth with data-driven insights and usability testing
B2C
B2C
Mobile
Mobile
Usability testing
Usability testing
A fluent motion experience
How I pushed a design-led project to launch
How I pushed a design-led project to launch
B2C
B2C
Mobile
Mobile
Not for profit
Not for profit
Customer service redesign
Increase agents‘ efficiency
Increase agents‘ efficiency
B2B
B2B
Web
Web
In-trip transparency
SOP for service after order
SOP for service after order
B2B & B2C
B2B & B2C
Mobile & Web
Mobile & Web
Redefining charter flow
Fuel growth with data-driven insights and design analysis
ToC
Mobile
Usability testing
A fluent motion experience
How I pushed a design-led project to launch
ToC
Mobile
Not for profit
Customer service redesign
Increase agents‘ efficiency
ToB
Web
In-trip transparency
SOP for service after order
ToB & ToC
Mobile & Web
